Terms of Use

Alrite Terms of Use

Thank you for choosing our Alrite speech recognition application.

We kindly ask you to carefully read the terms and conditions related to the use of the application, in which the company informs the users about the use, conditions and limitations of the application.

If you have any questions or comments, contact us at: 

Régens Zrt.
Headquarter: 1117 Budapest, Prielle Kornélia utca 19/d.
Phone: +36 1 205 3090
Email: support@alrite.io
Website: www.regens.com

I. Practical terms of use for the alrite app for the users of the starter version:

  • A natural person is only entitled to request free trial access with one email address. The e-mail address provided at registration will be included among the information recorded for later service.
  • The Starter version can be used free of charge.
  • Once registered, the Starter version provides users with a 30-minute time credit to get familiar with and test the features of the app. The Starter version also provides users with a 30-minute time credit that is renewed monthly (on the 1st of each month).
  • The video subtitle in the Starter version is made for the first two minutes of the uploaded material only for the purpose of testing the function.
  • The translation feature is not available in the Starter version.
  • The Starter version will be available for 5 years after registration in the app, after which the user’s account will be deleted.
  • Extensions supported by the app’s file upload feature: .wav, .mp3, .m4a, .ogg, .mp4, .webm, .mov, .opus.
  • The size of uploaded audio files cannot be larger than 1 GB per file.

Legal conditions of using the Alrite Starter version

  1. The purpose of the application is to transcribe or caption the audio or video material you upload, in other words to convert it into text in the form of a simple text file or timed caption file. Please note that the accuracy and quality of the transcription is significantly influenced by the quality of the audio/video material and the recording conditions (such as the quality of the microphone).
  2. Please note that, starting from version 2.0.8, our web application operates in LIVE mode for subscribing businesses and individuals. Our preliminary tests have shown that the accuracy of transcription is around 90-95%, depending on the recording conditions.
  3. As the service provider of the application, Régens Zrt. does its best to ensure that the transcription of the uploaded materials is accurate. The service provider is not liable for any direct or indirect damage related to possible errors or total or partial termination of the service, and the user may use the application at the user’s own risk.
  4. The application is the intellectual property of Régens Zrt., and it can be used by users after accepting the terms.
  5. By accepting the terms of use, the user agrees to upload only such audio or video material that the user lawfully possesses and only if the audio/video material or transcription/caption does not infringe on the personal or intellectual rights of others. The user is solely responsible for the content of the uploaded audio/video material, the conditions of its production and use as well as the transcript/caption made from said audio/video material.
  6. Audio and video files and related text files uploaded within the Starter version will be stored in the application database for 7 days. In the case of Lite package the files are stored up until 1 month. In the Plus package, intended for private use, and Prime business packages these files are stored for 6 months. Files processed in the Premium or Professional packages, intended for business use, files are stored for 1 year, unless the subscriber (user) decides to delete any or all of the files. Once deleted, the files will be eliminated, will no longer be available and cannot be restored either in the Alrite system or in the application database.
  7. The user is obliged to use it for its intended purpose. Régens Zrt. reserves the right to prohibit from using the application and from further use of the application all those who have violated the requirement of proper use by their previous conduct, in particular those who have abused the free version of the application or have made the operation of the application impossible or restricted or attempted to do any of these.In case of violation of the terms of use, Régens Zrt. may cancel the registration without prior warning, or may ban the IP Address.

II. Practical terms of use for the alrite app for subscribers:

  • The time credit purchased must be used within 1 year after the last purchase.
  • The total length of the audio materials cannot exceed the total amount of time credit purchased.
  • The size of uploaded audio/video files cannot be larger than 1 GB per file by default. In the Plus, Premium and Professional packages, the maximum video size can be up to 4 GB.
  • The length of social media videos should not exceed 3 hours per video. 
  • The following file formats can be uploaded into the application: . webm, .wav, .mp3, .ogg, .opus, .m4a, .wma, .mkv, .mov, .mp4, .wmv

Please note that according to Clause 7.2 of the GTC, in the case of a package ordered for a limited period, the commitment fee credited to the Regens’ bank account shall be payable by Regens even if the Customer has not used the transcription service in full or in part, i.e. no refund may be claimed for unused capacity.

Additional details related to the use of the application and the legal conditions of such use are included in the GTC accepted by the user by ordering the service.