Frequently Asked Questions about the Alrite speech to text AI

Check out our regularly updated list of the most commonly asked questions by Alrite users

AI AND SPEECH TO TEXT

How does Artificial Intelligence work?

Artificial intelligence can be briefly described as combining large amounts of data with fast, iterative processing and intelligent algorithms, allowing software to learn automatically from patterns or features in the data.

What is AI?

AI is short for artificial intelligence, which is the ability of machines to sense their environment, deal with what they detect and solve problems. Natural language processing and speech recognition, for example, are some specific applications of AI.

How can AI be used for transcription?

A branch of artificial intelligence is speech recognition technology, which is used by companies in many business areas to support digitalization and speed up workflows.

Solutions such as the Alrite speech to text app can automatically recognize speech and generate text from it, which is the essence of automatic transcription systems.

What is transcription used for?

Transcriptions can make recorded materials such as interviews and meetings, phone calls readable, retrievable so in this form it is easier to analyze them. Transcripts and captions support the deaf and hard of hearing by making the audio and video content accessible. Furthermore, adding text to video content increases SEO ranking too.

Transcription is used in many different areas, for example it is a helpful tool for journalists in the media sector for recording and processing interviews. It helps saving loads of time in the social and governmental sector by automatically generating minutes of the general assembly. Speech to text solution is popular in the academic life among researchers in complying their qualitative analysis of interviews.

ALRITE SPEECH TO TEXT APPLICATION

What is the Alrite speech to text app?

The Alrite speech to text application uses artificial intelligence-based algorithms to transcribe and caption speech. The Alrite speech to text application offers an efficient alternative to time-consuming typing and to make audio or video material retrievable, supporting digitization processes.

With Alrite, you can convert meetings and conferences into minutes in a minimum of time. Optimised for automatically converting interviews, podcasts and meetings into text, Alrite creates an editable e-note from audio in seconds.

In addition to the editable transcript, the Alrite speech to text app also generates automatic video captions. Video captioning can be easily used to make video content accessible, making it possible to add custom captions to your videos, short videos with burned in captions are becoming widely popular on social media platforms.

The Alrite speech to text app converts audio to text, the transcripts and the timecoded captions can be automatically translated to other languages by a single click directly from the portal, making media content easily accessible to international audiences.

Furthermore, the algorithms of the Alrite speech recognition software solution enable not only the processing of pre-recorded audio but also real-time captioning of audio and video materials from various sources. This usage mode is available in the Professional business package through the Live Streaming menu, which can be found alongside the main functions in the application header.

Lots of possibilities in the Alrite speech to text app, try it for free!

What benefits does the Alrite speech to text AI have?

The Alrite speech to text app provides multiple features to boost your productivity

Automatic transcription of speech and audio files in {{supportedLanguages}}
95% accuracy of speech transcription
Speech recognition of multiple speakers
Generate subtitles for your videos
Real time transcription for live videos and TV
The speech to text app highlights low confidence words, making your job easier for you
Useful functions in industries like Education, Media, Business, Government, and more
The speech to text AI is available on Android, iOS, and the most popular web browsers
High level security of your data
On-premises / private cloud service for businesses

In which languages does the Alrite app support speech recognition?

The Alrite speech to text automated transcribing app currently recognises {{supportedLanguages}}.

Before voice recording or file upload, you can specify the language of the speech in the file, and the Alrite speech recognition AI will then produce the text.

It is important that the correct language is selected, otherwise the system will not recognise the speech and no transcript will be generated.

How does Alrite utilize AI?

AI helps Alrite to provide the accuracy of 95% in audio and speech transcription. Moreover, it also helps so the speech to text services are available in: {{supportedLanguages}}

How does Alrite work?

Alrite uses advanced AI to provide speech to text services across all industries, increasing your efficiency at all times.

What is Alrite’s speech to text feature used for?

It is useful for individuals and for businesses as well to boost their productivity, efficiency, and to make their everyday lives easier.

In what industries can Alrite be useful?

Alrite’s speech transcription, translation, and subtitle-generating features can be useful in the following areas:

Ofis işleri
Medya
Call centers
Dijitalleşme
Eğitim
Devlet yönetimi
Erişilebilirlik
Non-business use

ALRITE REGISTRATION

How can I install the Alrite speech to text application?

Alrite is a webapplication that is available from your browser, it operates in a cloud and it has a mobile app version that you can download for free for both iOS and Android devices.

You can sign up your Alrite account and enjoy the basic functions for free before you decide to subscribe.

How can I register for the Alrite speech to text app?

Upon registration, all new Alrite users has a free Starter package to try out the basic features of the application.

You can register via the Alrite speech to text app registration page or via the free downloadable Alrite mobile app (Android, IOS):

Create your Alrite account: Registering is free both for business and individual use.
Confirm your registration: Alrite will send an email to the registered email address to confirm the registration (check your spam folders too). You can also sign in with a Facebook or iCloud account.
Login: once registered, you can use the Alrite web and mobile app too at any time.

What should I do if I don’t find the Alrite registration confirmation e-mail?

If you cannot find the confirmation e-mail sent to you when you registered to the Alrite speech to text app, please check the Updates, Promotions, Spam and Junk folders, as it may have been automatically sorted there by your mail client.If your Alrite registration email is not in any of these subfolders, please send us a direct email to support@alrite.io to authenticate your account created by registration.

FREE ALRITE STARTER PACKAGE

Can I try out the Alrite speech to text app for free?

All registered Alrite users can try the speech to text application automatically transcribing for free with a 30-minute timecredit as part of the Starter package.

Before the start of the subscription period, users with a free Starter package will have their timecredit renewed on the first day of each month with a 30 minutes. The registration does not imply any additional subscription obligation.

What features are available in the free Alrite speech to text Starter package?

With the free Starter Package, you can try the basic functionality of the Alrite speech to text app for free with 30 minutes of timecredit, which is automatically renewed by 30 minutes each month before the first order.

Automatic transcription in {{supportedLanguages}} with direct dictation, audio and video upload and social media video processing (YouTube, Facebook watch, TikTok)
In-app transcript editing
Public file data sheet sharing
Video captioning (captions are automatically generated for the first 2 minutes of each upload for testing purpose)
Advanced search
Exporting: audio in .mp3 , video in .mp4, transcript in .docx, captions (the first 2 minutes of each upload) in .srt and .vtt formats
Recordings, uploads and transcripts generated with the speech to text application are stored for 7 days.

After subscribing to a Alrite subscription package, uploads will be completed with the functionality of the new subscription plan, the functionality for files previously uploaded in the Starter package will not change. The free Starter timecredit is valid until the first order and renews automatically on the first day of each month.

For more information on restrictions, please see the Terms of Use page.

FUNCTIONALITY OF ALRITE

How long does it take for Alrite to transcribe and caption audio and video files?

Depending on the size and length of the media file, the Alrite speech to text app will automatically generate the transcript and captions in up to a few minutes.

What features are available in the Alrite speech to text app?

Automatic conversion of audio and video material into text
Depending on the language of the speech in the dictated audio, uploads and social media videos, the Alrite speech to text AI converts the speech into text in {{supportedLanguages}}. The system indicates in the text with a thought mark when it detects a change in the speaker’s identity.
- Dictation (direct recording)
- File uploading: upload media files with a wide range of file extensions (.mov, .mp4, .ogg, .wmv, .webm, .wav, .mp3, .opus, .m4a, .wma)
- Social media processing: By inserting a simple URL link you can process various social media videos, e.g. YouTube, Facebook watch, TikTok.
Automatic captioning, caption burning with a unique display
In the Alrite subscription packages with extended functionality, in addition to the transcript, captions are also generated, which can be downloaded as a text file in .srt or .vtt format, or exported burned onto the video with a customizable display.The monthly renewal Starter and the Prime package do not include the video captioning and captions burning functions. Only the first 2 minutes of files processed in these packages are captured as a video subtitle to test the feature, which can be saved in .srt and .vtt formats.
Speaker diarization: This feature (available in the business package: Prime, Premium and Professional) identifies the speakers in audio or video materials of maxmimum 3 hours of mediafiles and separates the texts they have spoken accordingly. The application assigns paragraphs to individual speakers and automatically labels them with numbered names, which can later be modified. This function enhances the clarity of multi-participant conversations and facilitates the easy retrieval of individual speakers’ remarks later on.
Automatic translation: Audio files and videos processed with Alrite can be translated into other languages with a single click
File export
- Transcript: You can download the transcripts generated with the Alrite speech to text app, the edited text versions and the automatically translated versions in Word-compatible .docx format. The Alrite business packages include a version with timestamps that is displayed by each paragraph, this format is best for interviews and meeting minutes.
- Videocaptions: All versions – the automatic captions which have timings generated by Alrite, as well as custom captions that include blocks of edited timings – can be downloaded separately in .srt and .vtt formats.The Alrite subscription packages with video captioning functionality can also be exported in .mp4 format, with a custom look burned onto the video. The video subtitle is produced for the full length of the file only in subscription packages with this feature, for other packages a 2 minute subtitle is produced to test the subtitling and can be downloaded as a subtitle file in .srt and .vtt formats.
- Video: the video can be downloaded with embedded captions (only some external media players display subtitles, e.g. VLC) or with burned-on captions in .mp4 format. Exporting video with burned-in captions is only available in certain subscription packages.
- Audio file: Audio files recorded directly with the app, uploaded audio files and audio files automatically created when processing videos can be downloaded in .mp3 format.
In-app editing
Transcripts can be reviewed directly in the application, keeping the timing of words. Simply click on a word in the transcript, the player jumps to the exact point where the phrase appears in the recording so you can easily overwrite the misrecognised words.
Video caption editor tool
With certain Alrite subscription packages (that include video captioning), you can not only edit the text generated from the audio or video, but also change the blocks, timings and deletion of the video captions.
Complex searchable archives
In the Alrite speech to text app, you can search for a specific phrase in the content of all media files, filenames and related text versions –
original, edited and translated versions of transcripts and captions – at the same time.Key moments of meetings, interviews or document films can be revisited at any time. Archives that make it easy to work with your media are available for the time specified in your subscription or until you delete the files.
Multi- actions
From the Files menu, you can download all versions of the selected files’ transcripts and captions (original, edited and) at once.
Live transcription and captioning
You can caption and transcribe English, German, Spanish and Hungarian audio sources, video materials and online content real-time as part of the Professional package. The feature allows for the immediate conversion of live content, such as online broadcasts, presentations, and lectures, into text with only a few seconds of delay. With lower-tier subscription packages, you can watch live broadcasts of English, German, Spanish and Hungarian channels on the Alrite live captioning DEMO page with realtime captions.

In what infrastructure environment can the Alrite speech recognition be achieved?

The Alrite speech to text application is available as a web and mobile application running in a cloud infrastructure.

For business subscribers, we also offer an on-premises solution as an additional service in case of larger volume orders. If you are interested in Alrite on-premises on-site installation, please contact us at business@alrite.io

What file formats can be uploaded to the Alrite speech recognition application?

The Alrite speech to text app supports the following media formats:
.webm, .wav, .mp3, .ogg, .opus, .mov, .mp4, .m4a, .wmv.

What is the maximum file length and size that can be uploaded to Alrite speech to text app?

Business subscribers are allowed to upload videos of max 1 GB by default to the Alrite speech to text app, and there is no limit on the length of the uploaded file.

Video files larger than 1 GB (max 4 GB) can be uploaded in the Premium package of the Alrite Business plans by ticking the ‘Allow uploading of a large video file’ box in the pop-up window before uploading. You can store 3 of these larger files per business user per account and a total of 10 per business at the same time.

Which Alrite subscription packages include the automatic translation function?

All Alrite subscription packages include the automatic translation feature, meaning only users with the free Starter package cannot translate text versions into multiple languages.

However, it’s important to note that users with higher-level packages, such as the Plus package for personal use and the Premium and Professional business subscriptions, have access to a significantly larger number of translation languages compared to those with lower-level packages.

What is the difference between transcription and captions?

A transcript is a read-along text with punctuation automatically generated from speech. The automated transcription function is part of all the subscription plans of Alrite.

Captions are timecoded text versions of the speech which matches the media and are usually used to support accessibility of the video.

Captioning, caption editing and burned-in caption features are available in certain subscription packages that include the video captioning function. With other subscriptions you can try out the automatic captioning function on the first 2 minutes of each file.

Files and associated text versions can be shared with others, who may not have an Alrite account.

When sharing, the file’s datasheet is sent to a public URL, which you can share via SMS, email or on other social media platforms.

Using Alrite in private cloud can be an excellent choice for companies looking for a personalised speech recognition solution based on the latest technologies to support their business processes, with the following benefits:

Faster processing: when using Alrite private cloud, the resource is used exclusively by the subscriber, so media files are processed, transcribed and captioned in a shorter time.
Custom algorithm management: the Alrite version running in the private cloud can even implement custom algorithms, giving you the flexibility to serve your specific needs.
Ensure version updates: regular updates of the latest algorithm versions can be deployed in the private cloud at the time of the public portal version.
Security: the private cloud provides a highly secure and high-availability infrastructure, similar to the public version, on which we can run security tests with a high frequency according to the Customer’s needs.

If you need more details, please contact us at business@alrite.io.

AUTOMATIC TRANSCRIPT

How does the Alrite speech to text AI indicate if there are multiple speakers in the audio?

The AI powered Alrite speech to text system indicates in the text
changes in speakers within audio or video material by starting a new line and placing a dash at the beginning when it recognizes that a different person is speaking.

This feature is available in the free Starter package and for individual users in the Lite and Plus packages.

However, business subscriptions (Prime, Premium, Professional) include a more advanced speaker identification service. In this service, the application assigns unique numbers to different speakers and attempts to identify them if they appear multiple times within materials of up to 3 hours in length.

What affects the accuracy of the text generated by Alrite?

The accuracy of the automatically generated transcript depends on the quality of the uploaded audio material
In the case of direct voice recording (dictation), mainly on the conditions of the recording and the distance between the speaker and the microphone
The intelligibility of the speech.

How can I improve the sound quality of my file to get a more accurate transcript?

Alrite can generate highly accurate text from speech detected in recordings from a clear, direct sound source.

To achieve clear, high quality audio, we recommend recording in a quiet environment without background noise. It will greatly improve intelligibility if the participants do not speak at the same time and if the microphone is positioned close to the speakers.
When using the Alrite recording function, we recommend starting with the app’s microphone test to ensure that you can understand what is being said without spending extra timecredit.
When uploading a file, we suggest checking the quality of the file in an external media player before processing it with the speech to text system.

How can timings be displayed in the transcript generated by Alrite?

The transcript text generated with the Alrite speech to text application can be exported as a Word-compatible .docx document in two different formats in the Alrite business subscription packages.

Without any timestamps, as read-along text as it appears on the file datasheet,
or in an optimised form with timings, e.g. for interviews and note-taking. Timings are displayed paragraph by paragraph, before the text. The starting time can be individually set before downloading the document.

With the free Starter or subscription packages for individual use, the transcripts can be downloaded without timings in .docx format.

Can Alrite make a summary of the transcript?

Unlock the power of your audio and video content with our Prime and Premium packages! With just one click, you can generate concise summaries using integrated OpenAI technology. Instantly get the essence of your content without sifting through the entire transcript. Plus, the system extracts key terms for you, allowing you to view, copy, and edit these tags and summaries. This feature saves you time and enhances your content’s accessibility and discoverability. Experience the magic of streamlined content processing in seconds!

AUTOMATIC CAPTIONING

Which Alrite subscription package should I choose for video captioning?

Video captioning and other related features such as caption-editing and burned-in captions export options are available on files uploaded in Premium and Professional business subscription packages.

Video captions can be exported in .srt and .vtt format as a simple text file and also burned onto the video with customized display options in .mp4 format.

Caption editing and burning functions are not included in the Prime and monthly renewal Starter packages, which are optimised for automatic transcription. In this subcription plans are only the first 2 minutes of each processed files are captioned to test the captioning function. Files processed in a given package retain their functionality even if you change packages or subscribe to a new one.

The real-time captioning feature is available in the Professional package.

The functionality of a file processed in a given package remains intact even if you switch packages or take out a new subscription.

Which Alrite package include the burned-in captions with custom display export feature?

For business subscriptions, both the Premium and Professional packages include video captioning and caption burning features, where videos processed in these subscriptions can be exported with a fully customisable display: with custom settings for positioning font, font size, font colour and background colour.

In how many lines does Alrite display the captions?

With the Premium and Professional packages, you can choose to have 1, 2 or 3 lines of captions and also select the CPL (maximum number of characters displaye in a row) before processing the audio and video files. The captions can be edited later (timings can be changed, blocks can be split or merged) with the Alrite’s caption editor. With these packages, the maximum number of characters displayed per line and the maximum number of lines can be changed even after processing.

The Prime subscription plan(ideal for transcribing) and the free Starter subscription plan do not include the captioning feature, the captions are created in 3 line blocks, to test the feature, from the first 2 minutes of uploaded files.

How can I change the position of the captions in the Alrite app?

The captions file (.srt, .vtt) downloaded from the Alrite speech to text app do not contain any information regarding the position of the text or other features of its’ display.

It appears in the external media player with the settings applied, it does not keep the characteristics of the web browser player shown in the data sheet, such as the position of the captions.

If you would like to download the captions burned onto the video with customized display, you can set the font, color and position before exporting the video with burned-in caption – the feature is only available in packages with extended functionality.

Why only 2-minutes long captions appear on certain file data sheets?

The captions are generated on the full length of files processed in certain Alrite subscription packages containing the video captioning function.For media files uploaded in packages without subtitling (free Starter, Prime), the first 2 minutes of the file will be captioned to test the feature.

Where can I find the user guide for Alrite?

You can find the Alrite User Manual on our website. Check out our collection of useful tips to find your way around the Alrite speech to text app easier. Learn more about:

the registration and login process,
automated transcribing and captioning,
editing,
automatic translation,
file export and
complex searching

REAL-TIME TRANSCRIPTION AND CAPTIONING

What is the difference between real-time transcription and captioning versus processing pre-recorded content?

Real-time transcription and captioning, and the processing of pre-recorded content offer two distinct options in the Alrite speech recognition application. Processing pre-recorded content is available in all subscription packages, allowing users to create recordings directly, upload audio and video files, or various social media videos, which the system then converts into text. During post-processing, the speech recognition algorithms analyze the entire file, generating precise and contextually relevant text versions that are immediately accessible in the user account after upload.

In contrast, the real-time processing method focuses on live content, such as online broadcasts, rather than pre-recorded content of specific lengths, typically with a few seconds of delay. The system can almost immediately display the generated captions on a designated platform as soon as it receives the current audio source, though it does not have prior context, which can lead to occasional retrospective corrections in the text.

Real-time processing is especially useful at conferences, presentations, and online meetings where immediate on-screen display is essential.

In summary, processing pre-recorded content is done afterward, while real-time transcription and captioning continuously convert spoken content into text as it is spoken.

If you wish to transcribe and caption your content or voice in real time, this is easily achievable with the Live Stream function. This feature allows you to process speech recorded via microphone or audio and video files played on your device in real time. The function settings enable you to specify key broadcast parameters, such as the language of the speech to be processed and the broadcast title.

During the broadcast, you can pause or stop the process, and at the end, the system automatically generates a transcript that participants can access.

Real-time processing functions are available only to users with the Professional package.

How can I transcribe and caption my online content in real time and broadcast it to viewers?

If you want to process your online content in real time, the Live Streaming feature allows you to easily add captions to live streams.

The settings for this feature let you define key parameters, such as the language of the speech to be processed and the title of the broadcast.

During the broadcast, you can pause or stop the stream as needed. The system automatically generates captions from the speech, and at the end of the broadcast, the transcript can be saved and shared with both the broadcaster and viewers.

Real-time processing features are available exclusively for users with the Professional package.

DATA AND SYSTEM PROTECTION

What authorisation system is used to manage Alrite business accounts?

An unlimited number of accounts can be invited to the Alrite business subscriptions. The invited users can transcribe, caption and translate their own media directly in Alrite using the same timecredit.Accounts can be managed with three levels of authorisation:

With a ‘Company admin’ account, all company-related files are accessible, and the company admin(s) can manage company-related users and orders.
The ‘Superuser’ can also see access to all uploaded files and manage orders, but cannot access the data of other user accounts.
‘Users’ can only manage their own files.

For the Alrite business subscription packages, the Prime package stores files in the system for 6 months, while the Premium and Professional packages store files for 1 year, unless the subscriber (user) deletes any of them (or even all of them) at their own discretion.
Additionally, transcripts automatically generated by the live streaming feature available in the Professional package are accessible in the user account for 30 days.After deletion, files will no longer be available or recoverable in the Alrite system or application database.The automatic deletion date of the file will be displayed in the application, and in-app and push notifications can be set for soon-to-be-deleted files.
After deletion, the files will no longer be accessible and restorable either in the Alrite system or in the application database. The date of automatic deletion of a file data sheet can be monitored in the application, in-app and push notifications can also be set for events of deletion.
Audio, video and text files processed in the Starter package are stored in the application database for 7 days, after which they are automatically deleted.

Where and how is my data stored in the Alrite app?

The data processed is stored on a secure cloud infrastructure, on exclusive servers operated in the EU (in Hungary) and reserved exclusively for the Alrite speech to text app.

Each subscribing natural person has access to his/her personal data and uploaded files, and each subscribing legal person has access to the data and uploaded files of the users belonging to his/her subscription, according to the authorisation settings.

The system and the underlying database are protected at several levels. Data may only be accessed for servicing purposes by professionals authorised by our company, subject to strict security standards, with the user’s authorisation and with a log of the operations carried out on the system.

The text generated from the audio and video files processed in certain Alrite subscription packages with extended functionality can be automatically translated to other languages using DeepL. If you use this function, please note that the privacy policy of the DeepL application and information on the data controller of the application can be found at the following link: https://www.deepl.com/en/pro-data-security/

The summary generation and keyword extraction features available in Plus and Premium packages are supported by the Open AI service provider. When using this feature, the data will only leave the servers when a user initiates the keyword extraction or summary generation. Open AI’s Privacy Policy: https://openai.com/policies/privacy-policy

Data of our business subscribers using the on-premises infrastructure of the system is stored exclusively in their own server environment.

How long will my data be stored in the Alrite speech recognition application?

The personal data provided at registration when creating an Alrite account will be stored during the use of the Alrite speech to text application, i.e. for the duration of the registration, and will be deleted after 1 years of continuous use of the Starter version.

The data of our business subscribers using the on-premises infrastructure of the system will be stored in their own server environment and will be available there for the period specified in the subscription or until the subscriber deletes it.

How is my password stored in the Alrite application?

Passwords entered in the Alrite speech-to-text system are stored in encrypted form.

Who has access to my data?

Only the subscriber and (in case of business use) users logged in with the password associated with the subscriber may access the media uploaded by the subscriber or recorded with a microphone in the Alrite speech to text application, as well as the associated text files.

Viewing, downloading and any other use of the audio and text files is the exclusive right of the subscriber. Access to the data for servicing purposes is only allowed to professionals authorised by our company, subject to strict security measures.

Our Company will not use the files processed with the Alrite system to improve deep learning-based voice processing and text generation algorithms, or to improve Alrite for functional purposes – other procedures and publicly available, processable data files are available to avoid this.

The data of the Alrite business subscribers using the system’s on-premises infrastructure is stored in their internal server environment, ensuring maximum protection of business data.

Where can I get more information about data processing in the Alrite speech to text app?

You can find more information regarding data management in the Alrite Privacy Policy, the acceptance of which is mandatory during registration.

ALRITE SUBSCRIPTION PLANS

What subscription packages are available in Alrite and what are the fees?

We offer various business subscription packages within Alrite with different functionalities:

For automatic transcription of audio and video material we recommend the Prime package, which costs {{pricing.Prime}} /minute.
The Premium package, which includes the video captioning function as well, is available for {{pricing.Premium}} /minute.
while the real-time captioning feature is included in the Professional package and can be ordered for {{pricing.Professional}} /minute.
The minimum subscription time credit is 10 hours, which can be used at any time within 12 months.

If you require additional service, please contact us for a quotation via the ‘Contact menu’ or by e-mail at: business@alrite.io

How can I order the selected Alrite subscription plan?

In the web application, you can initiate an order by clicking the ‘Subscription’ button in the top menu.

Select the currency, the subscription package, and specify the time credit (the number of hours you wish to purchase – one-time payment). Choose the payment method from the options (Stripe or PayPal). After successful payment, the subscription is automatically activated in the account.

All subscriptions require a minimum order of 10 hours of timecredit that you can use in 1 year.

If you require a customized or additional service, feel free to send us a request for a quote via your account or contact us directly at support@alrite.io

For how long can I use the ordered timecredit?

The timecredit ordered can be used within 1 year, at any time, there is no monthly subscription obligation.

If you need more time during the subscription period, you can purchase additional time (min 10 hours) with a new order.

If you order again before the end of the subscription period, before your timecredit runs out, the remaining timecredit from the previous subscription will be automatically added to the new one, and its usage time will be extended, valid for 1 year from the date of the new purchase.

When will the timecredit be deducted in the Alrite speech to text app?

The timecredit is automatically deducted per second based on the length of the audio or video material uploaded or recorded directly in the app.

The transcript and captions of files uploaded in Premium subscription are automatically generated at the same time, the length of the media is deducted only once processing.

The automatic translation function does not use up any extra time credits.

What is the difference between the Premium and Prime Alrite packages?

The main difference between the Prime and Premium package is the captioning feature.

The Prime subscription package is optimized for automatic transcription of audio and video material. Files are stored for 6 months or until you choose to delete them.
The Premium package with extended functionality is recommended for transcription and video captioning. The Premium package includes the full functionality of the Prime package, in addition to that it offers video captioning, caption editing, captions burning, and extended automatic machine translation languages. Files are stored for 1 year or until you choose to delete them.

What is the difference between the Premium and Professional Alrite packages?

The Premium package primarily focuses on processing pre-recorded materials, allowing for the transformation of recorded audio within the app, as well as various audio and video files into transcripts and captions, along with quick processing of various online videos (YouTube, TikTok, Facebook, Dailymotion). Additionally, the package includes automatic translation of text versions and burning subtitles onto videos.

The Professional package includes all the functionality of the Premium package, along with real-time captioning, which allows for the immediate conversion of live content, such as online broadcasts, presentations, and lectures, into text with only a few seconds of delay.

How can I change my Alrite subscription plan?

The process of changing the plan is the same as for a new order.

When you place an order, the remaining timecredit is automatically converted to the new package and added to the new subscription. The timecredit calculation can be viewed in the interface before finalizing the order.

When changing from the Prime package to the Premium, which includes video captioning and captions burned in export, the timecredit is automatically reduced proportionally based on the difference in price, and vice versa.

Files retain the features of the package at the time of processing.

Where can I find the invoice for my Alrite subscription?

Following each successful order placed from the Alrite speech to text web application, an electronic invoice will be sent to the e-mail address associated with the account automatically, with the details provided when subscribing.

Furthermore, invoices related to orders can be viewed and downloaded directly from the ‘Orders’ menu at any time.

What should I know about the invoice for my Alrite order?

For our Alrite subscription packages for business use, the invoice will be issued to the name, address and tax number of the organisation you provided when ordering.When ordering an individual Alrite subscription package for private use, we can only invoice in the name and address of the natural person.For subscriptions from the Alrite mobile app, the invoice for your order will be issued by the relevant app store (App Store or Google Play), which you can access in your purchases in the app store.

How does the Alrite referral system works?

By referring the Alrite speech to text app, you can get free timecredit. We will credit you with a reward timecredit when a user you have invited – via the ‘Invite Friends’ link in the app – subscribes to one of our subscription plans for the first time.

At the same time as placing the order, we will reward both you and your invitee with 1-1 hour of free timecredit. Find out more details in the Alrite application

ALRITE MOBILE APPLICATION

How can I download the Alrite mobile application?

The Alrite speech to text mobileapp can be downloaded from the App Store or from the the Google Play application stores for free.

What is automated speech to text?

Automated speech to text services can convert pre-existing or recorded audio material into text within seconds or minutes. They do so with the help of AI.

For instance, the Alrite speech to text software utilizes AI to provide speech transcription in 12 languages, automated translation, automated captioning, and more!

What should I consider when recording to ensure that Alrite voice recognition produces the most accurate transcript?

The accuracy of the automated transcript depends first and foremost on the quality of the audio or video file recorded or uploaded, and the intelligibility of the speech.

The accuracy of the transcript generated in the Alrite speech to text app can be affected by several factors: the acoustic conditions of the room, the multi-directional sound source, the volume of the speech and the distance of the speakers from the microphone.

A good quality transcript can be as accurate as 90-95%. By increasing the volume of the speech and shortening the distance between the speaker and the recording device, by placing the speaker in the right direction, the intelligibility of the recorded speech and thus the accuracy of the resulting transcript can be greatly improved.

If you are recording with a mobile device:

When recording audio, it is recommended that you point the microphone of your mobile phone (usually at the bottom of the device) towards the audio source.
When recording a meeting with a mobile device placed in the middle of the table, you can use the “Test microphone” function to check that the speech is clearly understood on the recording without using extra timecredit.
Clicking into the transcript will resume playback at the word where that word appears in the recording, so that a transcript created from audio/video can be easily edited in both the mobile and web application.

In the browser version, the review is further enhanced by the “Show Uncertain Words” feature, which when enabled, highlights words that the app was unsure of in burgundy.

Do I need internet access to use the Alrite speech to text app?

All features of the Alrite speech to text web application require a stable internet connection, while with the mobile application audio or video can be recorded offline.

Once recorded with the Alrite mobile app, the recording is stored in the mobile device’s memory and is temporarily (as long as it remains logged in) added to the ‘Files waiting to be Uploaded’ in the Alrite mobile app.

In order to generate transcript and captions of the mobile app recording, you will need to upload the file, which again requires an internet connection.

How can I order from the mobile app?

Only the individual users (for private use) can subscribe in the Alrite mobile app, as payment is made via the App Store or Google Play account linked to the mobile device and the invoice is issued by the company running the store based on the data stored there.

What is the difference between Alrite's web app and its mobile app?

You can choose to upload the file immediately before processing recordings recorded with the Alrite mobile app, or you can listen back, save and send the recording.

Files that you do not want to process immediately after you have finished recording in the mobile app are temporarily (while you remain logged into the app) stored in the phone’s internal memory and are stored in a separate folder in the app, from which you can upload or delete them.

Video recording is also possible in the Alrite mobile app, after enabling access to the phone’s microphone and camera.

ADDITIONAL QUESTIONS

Do you have any further questions?

Please contact us at support@alrite.io!

Do you need help how to use the application?

See our user guide for a detailed description of the application's features and menu items.